RosGay Shop — Privacy Policy

At RosGay Shop, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website and services.

1. Information We Collect

• Personal Information: Name, phone number, email address, and other details you provide during registration or checkout.
• Payment Details: Payment method, transaction ID, and related order details (we do not store full payment credentials like card or wallet PINs).
• Usage Data: Information such as browser type, device information, IP address, and time of access, used for analytics and security.

2. How We Use Your Information

• To process and deliver your orders accurately.
• To verify payments and manage refunds or account balances.
• To improve our website, services, and customer experience.
• To send you updates, notifications, or promotional information (only if you opt-in).
• To ensure system security and prevent fraudulent activities.

3. Data Storage & Security

Your data is stored securely on protected servers. We use encryption, restricted access, and security checks to prevent unauthorized use, alteration, or disclosure of your information.

4. Sharing of Information

RosGay Shop does not sell, rent, or trade your personal information. Data may only be shared with trusted third-party providers when necessary to:

• Complete transactions (e.g., payment gateways or top-up providers).
• Comply with legal requirements or respond to lawful requests.
• Provide customer support or resolve disputes.

5. Cookies

We may use cookies to enhance your browsing experience. Cookies help us remember your preferences and analyze website performance. You can disable cookies through your browser settings if you prefer.

6. Your Rights

• You can request to view, update, or delete your personal data stored with us.
• You can opt-out of promotional messages anytime by contacting our support team.
• You have the right to privacy and transparency regarding how your data is used.

7. Third-Party Links

Our site may contain links to third-party websites. RosGay Shop is not responsible for the privacy practices or content of external websites. Please review their privacy policies separately.

8. Data Retention

We retain your data only as long as necessary to provide our services, comply with legal obligations, and resolve any disputes. Once no longer needed, your information is securely deleted.

9. Policy Updates

This Privacy Policy may be updated periodically. The latest version will always be available on our website, and continued use of our services means you accept any revisions.

10. Contact Us

If you have any questions or concerns about our Privacy Policy or how your information is handled, please contact RosGay Shop through our official support channels.